AUREX CUSTOMER CARE

Feedback, Suggestions & Complaints

Tell us about your experience in a simple, private way. No account or login is required.

Phone-only identification Photo attachments Direct CRM follow-up

1 · IDENTIFY YOUR PURCHASE

Phone Number *

Use the same phone number you used for your purchase when possible.

2 · WHAT WOULD YOU LIKE TO SHARE?

Message Type *

Feedback Suggestion Complaint Product Quality Delivery

Your Message *

3 · ADD PHOTOS IF USEFUL

Add Photos Optional · up to 3 photos · JPG, PNG, WebP or iPhone HEIC/HEIF · images are compressed automatically before upload

Your message is sent directly to our customer-care team and linked to your purchase history when we can identify it from your phone number. If no order matches this number, we will warn you and suggest using the Contact page for non-order enquiries.